Excellent student satisfaction

 BGU is the second highest ranked public university in England for student satisfaction. Figures released today from the National Student Survey show that 92% of BGU students are satisfied with their university experience - that’s 7% higher than last year’s score and six percentage points higher than the sector average.

 Significantly seven courses reported overall satisfaction above 92%. Education Studies, Theology & Ethics achieved 100% satisfaction while three other courses – Early Childhood Studies, Primary Education with Recommendation for Qualified Teacher Status and Applied Studies – all recorded satisfaction levels of 97%.

Dr Ruth Sayers, Executive Dean Learning, Teaching and International, welcomed today’s findings: “This is an excellent result for BGU and demonstrates our commitment to working in partnership with our students to improve their teaching and learning experience. We take what our students tell us very seriously and are always keen to hear what they have to say. We’ve introduced a number of initiatives to help give them a greater input including a new student engagement facilitator role which has been created to enhance and further develop a culture of staff and students working in partnership across the university. We’re also delighted with the overall response rate, which was 81% of eligible final year students, and would like to thank the Bishop Grosseteste Students’ Union (BGSU) for their support in encouraging people to take part.”

BGSU President Kieran Parrish said he is thrilled with the outcome: “This shows that the students recognise the high quality of service they are actually getting from the university and that the relationship is one which is strong and transparent. From an SU point of view it is excellent to see how engaged and happy the students are, however, we know that there is always room for improvement.  We are relishing the chance to build upon this and push ourselves to provide better for the students in the future.”

The NSS statistics follow on from a succession of positive results for BGU. In April, the Quality Assurance Agency (QAA) published its review which found that BGU met its expectations in all areas – academic standards, learning opportunities, information and enhancement. In July, the Destination of Leavers from Higher Education survey revealed that BGU is one of the top three universities in the UK for student employability with 97.2% per cent of students who leave BGU with an undergraduate degree finding work or continuing to study six months following graduation. Also during the year, Ofsted gave a very positive rating for all of teacher education – early years, primary, secondary and further education – and praised BGU for having a “clear vision and an extremely strong commitment to their engagement with partners in the FE and skills sector”.

The Reverend Canon Professor Peter Neil, Vice Chancellor of Bishop Grosseteste University, said it’s been an extremely successful year. “We’ve achieved some outstanding results this year which show that we provide outstanding facilities and support,” he explained. “It is also worth highlighting that we’ve recorded increases in all of the eight NSS question categories and attained one of the biggest rises in the country for overall student satisfaction. We conduct our own in-house survey every year and receive very positive feedback but it is very encouraging to see our students saying this in public. However, there is no room for complacency and we will keep growing the range of subjects on offer and further invest in improving our up-hill campus so that we can continue giving the students an excellent experience.”